The OLS team consists of individuals that truly represent the spirit of our company: focused and driven to provide the highest level of service. It takes a well-rounded, talented and complementary team to provide the kind of exemplary training solutions that our customers expect and deserve.
Edward Silva, President
Edward Silva is the President and Founder of Organizational Learning Solutions, Inc., since 1998. He is the former Senior Vice President for HRDQ Consulting, and today he represents their products as a segment of the offerings of OLS. He was also Senior Vice President for The Fair, Inc., a specialty retail store in the Southwest.
Ed also has experience as a Management Training Specialist for Gimbels Department Store, Philadelphia, PA, as well as a private school teacher. He has 20+ years experience as an external consultant facilitating training programs to corporations and organizations in North America, South America, Europe, the Middle East, Africa and Asia.
Ed holds a B.A. degree from the University of Massachusetts at Lowell and has done graduate work in educational design at Temple University in Philadelphia. Ed received the Outstanding Leadership Award from the Beaumont, Texas Chamber of Commerce. He also received the National Association of Community Leaders Award.Ed is a member of Leadership Houston.
Renzo Barchi, Vice President of Operations and Customer Service
Renzo joined OLS in 2004 and has been an integral part of the Team. He is responsible for the daily Operation functions and Customer Service outreach in the Houston office. Renzo holds a B.A. Degree in Art from Slippery Rock University in Pennsylvania, a Master of Arts and Masters of Fine Arts from Stephen F. Austin State University in Texas.
Mary Cloud, Senior Consultant
Mary Cloud has more than 30 years of experience in the management of communications, publications, and services in the space exploration, research, academic, and non-profit sectors. Her background includes providing multi-site supervision of adult learning programs and classroom teaching in public and private schools and at Houston Community College.
Mary is a good listener who can help clients assess workplace environments and identify problem areas. Her knowledge of available resources enables her to customize existing programs to meet unique requirements. As an experienced conference planner and communicator, she is expert at helping clients plan and implement successful workshops and programs utilizing creative, research-based materials.
A native Houstonian, Mary has a Master’s degree in Communications from the University of Kentucky and a Bachelor’s degree in English from Georgetown College.
Stefanie Heiter, Bridging Distance
Stefanie Heiter is among the nation's leading thinkers and consultants in the human side of virtual work. She provides expertise in such areas as leadership and team development for those located in the same place and virtually.
Stefanie's clients include many of today's leading businesses, such as Microsoft, Teradyne, United Technologies, and Verizon. She has improved each of these firms' ability to thrive in today's virtual world by reducing, targeting, and/or improving their use of all virtual communications with customers, vendors, employees, and the public.
Stefanie has a Bachelor's degree in Psychology from Clark University and a Master of Science in Organization and Management from Antioch University.
Markku Kauppinen,President, Extended DISC, North America
Markku oversees the North American operations of Extended DISC. He is the founder of Extended DISC, North America, Inc., and introduced Extended DISC assessments to the United States in 1997. He plays an active role in product development by focusing on the practical applications of the assessment tools.
Markku is also very involved in the education of Extended DISC users, and he has worked with clients such as Nokia, Halliburton, Sumitoma Bakelite, Entergy, and Tricon Restaurants International in the United States, Europe, Asia, and Latin America. He also worked with the New Orleans Small Business Development Center and consulted with small businesses in management, operational, human resources, finance, and marketing issues. Markku was born in Helsinki, Finland, and immigrated to the United States in 1984.
He has a Bachelor's degree in Management Marketing and an M.B.A. in Finance; he was the valedictorian in both of his collegiate graduating classes.
Sara Montgomery, HRDQ
Sara Montgomery is the Business Development Manager at HRDQ. In addition to her professional experience in business development and client relations, Sara has been with HRDQ for over 14 years and has extensive knowledge and understanding of HRDQ’s products and training solutions.
HRDQ is a trusted developer and publisher of experiential learning resources that strengthen people skills and help to improve the performance of individuals, teams, and organizations. It offers a wide range of research-based training materials including assessments, games, customizable programs, and e-learning workshops on today’s most in-demand soft-skills topics such as leadership, communication, coaching, and team building.
Sara holds a B.A. Degree in Communication and Theater from Temple University in Philadelphia, Pennsylvania.